Rules & Quarantine
The device group rules feature allows an administrator to create a whitelist, blacklist, or required list of apps for a group of devices. We recommend using this feature only when device supervision is not an option. Otherwise, app restrictions in conjunction with supervised devices is a much more powerful option.
Devices in quarantine will remain in quarantine until SimpleMDM has detected that they are no longer breaking the rules.
Rules can be defined for each device group. Rules currently allow an administrator to:
- Set a minimum version of iOS
- Require some apps to be installed
- Only allow certain apps to be installed
- Disallow certain apps from being installed
To edit rules, complete the following:
- Click "Devices" on the left hand side of the screen.
- Locate the device group you would like to edit the rules for and click the name.
- Click the "Rules" tab.
- Click "Add Apps" next to the corresponding list types.
- Type the name of an app in the search bar.
- When the app appears, click "Add App". Repeat as needed for additional apps.
- Click "Save".
Q: I have a device in quarantine. I edited the rule that placed it there but the device hasn't moved back to it's native device group. What's happening?
The devices interface shows what group each device is currently in, not the group that the device should be in.
If a device is in quarantine and the rule that placed it there is removed, SimpleMDM must communicate with the device to update its configuration. If the device doesn't respond to SimpleMDM, due to a lack of internet for instance, it will remain in the quarantine group until it contacts SimpleMDM.