Common Questions
A list of answers to some of the most common questions regarding SimpleMDM
- If I disable the App Store can I still install apps via SimpleMDM?
- Does SimpleMDM integrate with Apple Business Manager?
- Why isn't the "Update iOS" feature working?
- Why hasn't my device checked in recently?
- Why aren't some of my devices installing an app store app?
- Why do I see a blank screen when I scan the enrollment QR code?
- How do I disable location tracking?
- Why can't I unlock my device with Touch ID anymore?
- Is SimpleMDM GDPR compliant?
- Can I deploy Munki with SimpleMDM?
- Can I automatically install an app and enable single app mode at enrollment?
- Network requirements for Apple MDM
- Which profiles does MDM update after a macOS update occurs?
- How can I install an iPod/iPhone app to iPad?
- How can I disable auto-deployment of the SimpleMDM mobile app?
- Why does the wallpaper image zoom in after the device is restarted?
- Why is my VM stuck with a status of "enrolling"?
- How do I view or update the billing information for my account?
- How I reset two-factor authentication (2FA) for my admin login?